NFC STORE · Effective from 17 October 2026
Returns & Complaints
Information for consumers about complaints and statutory withdrawal.
1. Complaints
Consumers may exercise statutory rights for defective goods. Contact nfcstore.cz@gmail.com to start a complaint.
2. Withdrawal
Consumers generally have a 14-day statutory withdrawal right for distance contracts, subject to legal exceptions.
3. Return address
Returns: Yevhenii Brovko, Strakonická 79/19, 460 08 Liberec, Czech Republic. Contact the seller before shipping where possible.
4. Refunds
For a valid withdrawal, payments are refunded within the limits and deadlines required by law. The seller may wait for the goods or proof of dispatch where permitted.
5. Costs and disputes
Return costs are allocated according to applicable law. Consumer disputes may be submitted to the Czech Trade Inspection Authority ADR procedure where applicable.
6. Statutory process
The complaint or withdrawal process follows applicable Czech consumer law.
Withdrawal instructions and model form →
Seller and contact
Yevhenii Brovko, OSVČStrakonická 79/19, 460 08 Liberec, Česká republika
nfcstore.cz@gmail.com